Compliance Connection
| MCUA Home » News & Information » Resources » Robbery Resources | Print View |
Robbery Resources
Does your credit union know what to do?
Credit union management, staff and volunteers should know what steps to take before, during and after a robbery has occurred at the credit union. The following is a compilation of several resources available to MCUA member credit unions.
No Hats, No Hoods, No Sunglasses Robbery Prevention Program
The "No Hats, No Hoods, No Sunglasses" Robbery Prevention Program helps credit unions step up security efforts. By asking members to remove hats, hoods, and sunglasses before coming into the credit union, it makes it easier to identify suspects and discourages robbers from targeting credit unions in the first place.
For general information regarding the program, click here.
To order signs, click here.
Robbery Training
MCUA Education & Training offers training that will help your credit union staff members if they ever are faced with a robbery situation. Contact Julie Schulte at (314) 542-1321 or 888-800-6287 or send an email to Jschulte@mcua.org.
Robbery Quick Kit (PDF)
The Robbery Quick Kit includes information on what credit union staff should do following a robbery. The kit includes:
- Cards to laminate and post in the credit union explaining job duties for staff in the event of a robbery
- Tips for Management
- Tips for Branch Staff
- Tips for Board Members
- Tips for dealing with the media
These handouts should be given to credit union staff after a robbery has occurred. The handouts include tips on dealing with the emotional stress following a robbery. Handouts for an employee's spouse or family are also included.
Bandit Description Form (PDF)
This check form helps employees achieve an accurate description of the robber.'
Contact MCUA/Media Assistance
Please contact MCUA with robbery details so we can share that information with the credit union community. If you need assistance in dealing with media inquiries, please contact the MCUA Public/Legislative Affairs Department at (800) 392-3074 or e-mail amclard@mcua.org.
